These terms of sale apply to all goods and services supplied by Rosedean Group Limited T/A Comfrey UK (‘we’, ‘us’), registered in Scotland company no. SC358673.
No contract exists between you and us, for the sale of any goods until we have received and accepted your order and sends you confirmation in writing or by email to the address or email address you have given. Once we do so, there is a binding legal contract between us.
The contract is subject to your right of cancellation (see below).
We may change these terms of sale without notice to you in relation to future sales.
Description and price of goods
The description and price of the goods you order will be as shown on this website at the time you place your order.
The goods are subject to availability. If on receipt of your order the goods you have ordered are not available for delivery within 7 days, we will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods as required.
Every effort is made to ensure that prices shown on our website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.
In addition to the price, you may be required to pay a delivery charge for the goods, as shown on the website.
The price of the goods and delivery charges are inclusive of VAT.
Payment for the goods and delivery charges can be made by any method shown on our website at the time you place your order. Payment is only accepted in GBP.
The goods you order will be delivered to the address you provide when you place your order.
If delivery cannot be made to your address, we will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.
Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 8 days of your order. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you.
Your right to cancel
To exercise your right of cancellation, you must give written notice, before the order is processed for delivery, to us by hand, post, or email, at the postal address or email address shown below, giving details of the goods ordered.
Once you have notified us that you are cancelling the contract, we will refund or re-credit you within 10 days for any sum that has been paid by you or debited from your credit card for the goods.
Due to the nature of some of the goods sold by us, which are perishable and deteriorate in a relatively short time, distance selling regulations do not apply to these products and you have no right to cancel an order once it has been processed for delivery.
We will take all reasonable precautions to keep the details of your order and payment secure, but unless we are negligent, we will not be liable for unauthorised access to information supplied by you.
We will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise.You can correct any information about you, or ask for information about you to be deleted, by giving written notice to us at the postal address or email address shown below.
These terms of sale and the supply of the goods will be subject to Scottish law, and the Scottish courts will have exclusive jurisdiction in respect of any dispute arising from the contract.
The address for correspondence, ordering and returns is: